LingoDesk

Product

One platform for multilingual call operations

LingoDesk is a single, contiguous platform — not a suite of separate tools. Agents translate live calls; supervisors monitor health; finance exports billable usage.

Live Call Translation

Translate calls in both directions in real time, so agents and customers speak naturally in their own language.

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Supervisor Visibility

See active calls, agents, and translation health live — step in before a conversation goes wrong.

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Billing-Ready Reporting

Track billable minutes by client and campaign, then export clean CSVs your finance team can invoice from.

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Supervisor visibility

See what's happening across your team

A live operations view of active calls, agent usage, language pairs, and translation health — so supervisors can step in before a call goes wrong.

LingoDeskReporting Overview

Translated Minutes

142,380

8.2%

Active Agents

326

2.0%

Usage Over Time

Translated minutes · last 36 days

  • This period
Healthy
15k11k7k4k0kJun 1Jun 10Jun 19Jun 28
Translated minutes rising from about 9,200 to 14,800 over the period.

More of what operations teams ask for

  • 70+ languages

    Broad language coverage for global customer bases.

  • Low latency

    Translation that keeps pace with live conversation.

  • Client & campaign reporting

    Break usage down the way you bill it.

  • Secure for BPO operations

    Access controls and data handling built for outsourcers.

Ready to support every customer, in every language?

See LingoDesk on a live call and walk through the reporting your operations and finance teams will use every day.