LingoDesk

Real-time call translation for contact centers

Let every agent support customers in any language.

LingoDesk adds real-time call translation, supervisor visibility, usage reporting, and billing-ready exports to your contact center or BPO — without changing how your agents work.

  • Real-time & accurate
  • Enterprise secure
  • Easy to deploy
  • Billing-ready reporting
LingoDeskReporting Overview

Translated Minutes

142,380

8.2%

Active Agents

326

2.0%

Usage Over Time

Translated minutes · last 36 days

  • This period
Healthy
15k11k7k4k0kJun 1Jun 10Jun 19Jun 28
Translated minutes rising from about 9,200 to 14,800 over the period.

Designed for multilingual call operations

  • Built for contact centers
  • BPO-ready operations
  • 70+ languages
  • Enterprise secure

One platform

Everything your multilingual operation needs

Live translation, supervisor visibility, and billing-ready reporting — in a single, contiguous platform built for contact centers and BPOs.

Live Call Translation

Translate calls in both directions in real time, so agents and customers speak naturally in their own language.

See it in action

Supervisor Visibility

See active calls, agents, and translation health live — step in before a conversation goes wrong.

See it in action

Billing-Ready Reporting

Track billable minutes by client and campaign, then export clean CSVs your finance team can invoice from.

See it in action

Reporting

Reporting your finance team can actually use.

Track usage the way you bill it, and export it without a spreadsheet wrangle.

  • Billable minutes by client, campaign, team, and language
  • Rate and estimated billing computed for you
  • One-click CSV export your finance team can invoice from
See reporting

Billable Minutes

132,910

6.1%

Estimated Billing

$39,873

Usage Over Time

Billable minutes by week

  • This quarter
14k11k7k4k0kWk 1Wk 3Wk 5Wk 7Wk 9
Billable minutes rising week over week across the quarter.

Built for high-volume contact center operations

  • 70+ languages

    Broad language coverage for global customer bases.

  • Low latency

    Translation that keeps pace with live conversation.

  • Client & campaign reporting

    Break usage down the way you bill it.

  • Secure for BPO operations

    Access controls and data handling built for outsourcers.

Ready to support every customer, in every language?

See LingoDesk on a live call and walk through the reporting your operations and finance teams will use every day.